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Integrated banking
Access when and where you need it
Together Barclays and The Woolwich provide banking services for over 16 million personal customers who can use over 2,000 branches in England and Wales. For some customers, branches will always be important, but the use of other ways to do banking has been rising rapidly. For every five branch transactions there is one completed on-line. Personal customers can now do their banking through branches, telephone banking, ATMs, on-line and post offices. Customers can also buy and sell shares on-line and via WAP mobile phones. Woolwich customers can already do their day-to-day banking and buy new products through interactive TV and WAP mobile phones. These services will be available to Barclays customers in 2001.
By providing access to the internet from mobile phones, WAP technology is another useful tool for busy customers.
Barclays is a member of the PerCent Club – a group of companies that undertook to donate at least 0.5% of their UK pre-tax profits to the community in 2000. Barclays is one of the top five corporate contributors in the UK. Barclays community work focuses on five main areas – education, the arts, the environment, supporting the disadvantaged and those with disabilities.